Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your oDelivery

DELIVERY

Orders will be shipped within seven business days after the confirmation of the order on the website www.demilly.com days except technical downtime and possible delay of suppliers of the company A. DEMILLY. Whatever the chosen shipping method, we will provide with a link that lets you track the online delivery of your package.

Shipping charges include packaging, handling and postage. They may contain a fixed part and a variable part based on price or weight of your order. We advise you to group your items in one order. We can not group two distinct orders and you will have to pay postage for each. Your package will be dispatched at your own risk, but special care is taken to protect fragile products.

SARL A. DEMILLY can not be held responsible for late delivery or non-performance related control for any event type: strikes, epidemics, mobilization, lack of means of transport, natural disasters, cold wave ... etc.wn risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.